The Personal Information we collect varies based on how you interact with us and the choices you make. We collect and process Personal Information about you with your consent and/or as necessary to process transactions, provide a service requested, operate our business, meet our contractual and legal obligations, protect the security of our systems, and to fulfill other legitimate interests.
When you visit the Website we collect your Personal Information in various ways, including information you provide directly and information collected automatically. We may combine the Personal Information we collect across different communications and contact channels, such as combining data processed online with information provided offline.
When you are asked to provide Personal Information, you may decline. If you choose not to provide information that is necessary for certain transactions or services, those transactions or services may not be available or function correctly.
The table below sets forth how we have collected and used your Personal Information in the preceding 12 months and how we may collect and use your Personal Information generally.


Hugs for Hope, Inc. (“Hugs for Hope,” “we,” “us,” or “our”) is committed to protecting and maintaining your privacy. If you are an individual inn the United States, this privacy policy (“Privacy Policy”) is designed to help you understand how we use your Personal Information when you visit or make a donation through [ and HUGSFORHOPEFOUNDATION.com__] (the “Website”).
“Personal Information” is any information that can be used to identify an individual or that we can link directly to an individual (or a household, under some privacy laws). Under some privacy laws, Personal Information may also include information that indirectly identifies a person. For the purposes of this Privacy Policy, Personal Information includes “Personal Data” as that term is defined under applicable locations’ privacy laws.
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this page. If we make material changes, we will provide you with notice through the Website or through other means, such as email.  
We encourage you to review this Privacy Policy whenever you access the Website or otherwise interact with us to stay informed about our privacy practices and the ways in which you can exercise choice over these practices. Please take a moment to review our policies and practices described below. If you do not agree with this Privacy Policy in general or any part of it, you should not access the Website. 

Last updated July 20th, 2022


We may collect these pieces of Personal Information from:

  • You directly

We may process these pieces of Personal Information in order to:

  • Complete a donation
  • If applicable, to comply with local law

Transaction related data, such as:

  • Payment data
  • Credit card numbers
Identity and contact information, such as:

  • First and last name
  • Home and/or shipping address
  • Email address
  • Phone number
We may collect these pieces of Personal Information from:

  • You directly when you access the Website using cookies, log files, web beacons, tags or pixels
  • Your devices

We may process these pieces of Personal Information in order to:

  • Respond to technical problems
  • Personalize the Website and communications
  • Ensure content from the Website is presented in the most effective manner for you and your device
  • Improve the Website
  • If applicable, to comply with local law


  • IP address
  • Browser type, version, and language
  • Cookie information
  • Time zone
  • How you interact with the Website
We may collect these pieces of Personal Information from:

  • You directly

We may process these pieces of Personal Information in order to:

  • Complete a donation
  • Arrange for shipping, and/or process order confirmations
  • Communicate with you
  • Screen orders for potential risk or fraud
  • When in line with the preferences you shared with us, to provide you with information, such as Hugs for Hope updates, newsletters, and information on events and fundraising initiatives

How and Why We Collect Your Personal Information

Categories of Personal Information We Process and Examples


Mail: 4436 Ashfield Terrace, Syracuse, NY 13215

Phone: 917-597-1433


Links to Third-Party Websites

We may offer links to third-party websites as a convenience to you. If you use these links, you will leave the Website. Hugs for Hope has not reviewed, does not control, and is not responsible for these websites, their content or their privacy statement. Thus, we do not endorse or make any representations about them, any information, software or other products or materials found there, or any results of using them. If you decide to access any of the third-party sites linked to Hugs for Hope’s website, you do so entirely at your own risk and acknowledge that there might be risks that are not controlled or otherwise related to Hugs for Hope’s activities.

Use of the Website by Minors

The Website is not directed to individuals under the age of sixteen (16), and we do not knowingly collect Personal Information from individuals under 16. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.


We use various technologies to operate our Website and collect information to facilitate donations, including cookies and web beacons (collectively, “Cookies”). A cookie is a text file containing small amounts of information stored on your computer’s hard drive when you visit a webpage. Session cookies are erased when you close your web browser or browser tab. Persistent cookies remain on your hard drive until they expire or are deleted.  
As a user you have the ability to accept or decline the use of cookies. Cookies can be disabled and/or removed using functionality built into most web browsers and you can refuse to accept cookies by activating this setting on your browser. You can also set up your web browser to notify you of cookie placement requests, to ask for permission to accept them, or to decline cookies completely. For information on how to adjust your browser regarding cookies, please visit:

Alternatively, you may wish to visit, which contains comprehensive information on how to do this on a wide variety of desktop browsers. You may also visit the Network Advertising Initiative’s opt-out page at!/ to learn how to opt-out of third-party, interest-based targeting cookies. If you choose to decline cookies, parts of the Website may be unavailable to you.


Hugs for Hope is committed to ensuring the security of your Personal Information. To prevent loss, misuse, alteration, theft, unauthorized access, and unauthorized disclosure of Personal Information, we have put in place appropriate physical, technical, administrative, and organizational safeguards. Unfortunately, the transmission of information over the internet is not completely secure. We cannot guarantee the security of your Personal Information. 


You may have certain rights under your location’s privacy laws with respect to some or all of your personal information, including the right to: 
  • To request access to your Personal Information;
  • To request that we correct or delete your Personal Information;
  • To request that we restrict or block the processing of your Personal Information;
  • To object to the sale or sharing of your Personal Information;
  • To provide your Personal Information directly to another person or entity (also called the right of data portability); 
  • When we previously obtained your consent, to withdraw consent to processing;
  • To request information about the categories of Personal Information collected, including the sources, purposes, disclosures to third parties, including disclosure made for business purposes;
  • The right to complain to any applicable data protection supervisory authority, agency, or other governmental authority.  

To exercise such rights, please contact us through the contact information below. If you feel that we have failed to comply with your request or have not addressed a complaint that you have, you may also have the right to file a complaint with the competent data protection or other regulatory authority in your jurisdiction.


We will keep your Personal Information for as long as is necessary for the business purposes for which your Personal Information was processed. The length of time we keep your Personal Information may vary depending on the legal basis for processing your Personal Information, our regulatory obligations (e.g., compliance with financial, tax, employment, and social security regulations), and our need to establish, exercise, or defend legal claims. Additionally, we follow our contractual rights and responsibilities with respect to processing and retaining Personal Information. Please note that, if we process your Personal Information on the legal basis of your consent and you withdraw your consent, your Personal Information will not be kept unless another legal basis for keeping your data has been established and communicated to you. 


We may disclose your Personal Information with selected third-party recipients who perform services for Hugs for Hope. Hugs for Hope may also disclose your Personal Information: (i) if we are required to do so by law (e.g., in order to comply with a judicial proceeding, court order or other legal obligation or government inquiry); (ii) if we believe that it is necessary to enforce or apply our terms of use and other agreements or otherwise protect and defend the rights, property or safety of Hugs for Hope; or (iii) to any entity that acquires any part of Hugs for Hope’s current operations by way of merger, de-merger, acquisition, reorganization, or sale of assets.
Service providers acting on our behalf must agree to treat your Personal Information with the same or better protection described in this Privacy Policy and will only process Personal Information as necessary to perform their functions in a manner consistent with this Privacy Policy, other applicable privacy statements, and as explicitly permitted or required by applicable laws.
Hugs for Hope does not sell Personal Information and does not share Personal Information with unaffiliated third parties for their use for marketing purposes.